
The Pittsburgh Steelers are one of the most recognizable American football teams, with tens of millions of fans tuning into games and a busy stadium that can hold more than 68,000 fans. To support such a successful and popular franchise, the Steelers require cutting-edge technology to ensure everyone using their network, including fans, coaches, and the back office, has a fast, seamless, and secure experience.
The Steelers have worked with Fortinet for more than 15 years to build a secure networking deployment that meets their unique demands. What started as a small project within the stadium has grown to address all layers of network traffic across the stadium, training facilities, and corporate offices. In fact, the Steelers named Fortinet a “Proud Partner” for the 2024–2025 season and plan to deepen their use of the Fortinet Security Fabric in the coming year to address their evolving business needs and the increasingly sophisticated threat landscape.
I spoke with Scott Phelps, vice president of technology at the Pittsburgh Steelers, to discuss how Fortinet and the Fortinet Security Fabric have improved the fan experience, streamlined business operations, and contributed to their leading defense.
Nirav: What are some of the biggest security concerns for the Steelers?
Scott: We contend with all manner of threats across our complex environment, many of which are unique to being an NFL franchise. For example, we need to secure all network traffic within our stadium, which accommodates tens of thousands of fans and staff on game days. This includes ticketing systems, concession and merchandise sales, and fan connectivity.
Like many businesses and industries, our network contains highly competitive and sensitive information. Protecting our intellectual property is priority number one for me.
Nirav: The Pittsburgh Steelers have been a Fortinet customer for more than 15 years. What has led to such a successful relationship?
Scott: From the beginning, I’ve been very impressed with the Fortinet team’s attention to detail. They really wanted to understand our network from the inside out so they could give our organization and fans the best experience possible. We felt like we had a true partner.
From a technology perspective, the Fortinet Security Fabric is an incredibly powerful platform that allows us to converge networking and security seamlessly. This convergence is unique to Fortinet and helped us reduce complexity and prevent gaps in our approach that can arise when using separate networking and security solutions. The Fabric also gives us centralized control and visibility across our entire environment, including all the new operational technology that’s connecting to the internet and feeding into the larger network.
Because Fortinet solutions are built as a part of the Fortinet Security Fabric with the same operating system and management console, it’s easy to add new solutions to address evolving needs. We started with a small project within our stadium with FortiGate Next-Generation Firewalls (NGFWs), and building off that platform, we’ve grown to use Fortinet solutions across all elements of our environment. We use FortiGate NGFWs, FortiAP access points, FortiSwitch Ethernet switches, FortiExtender wireless WAN gateways, FortiAnalyzer, and FortiMonitor.
Nirav: Can you give us some examples of day-to-day activities that the Fortinet Security Fabric enables?
Scott: What you see on the field and experience in the stadium is a result of all the back-end work of the team, business operations, and technology, including the Fortinet Security Fabric. For example, coaches can share large files quickly and securely through the network to prepare for games. Corporate staff can securely access sensitive data to make business decisions. And fans can trust that their payment information is protected when they grab a jersey.
Nirav: What’s next for the Steelers in terms of technology?
Scott: A good portion of our season takes place on the road, so it’s critical for personnel, whether it’s a coach preparing for an away game or a scout reviewing stats for a potential recruit, to have secure access to privileged resources no matter where they are. The same can be said about our leadership team when they are not physically on site. We’re excited to continue our work with Fortinet to keep our security posture in excellent shape.
Learn more about how Fortinet powers the Steelers’s network security.