
One example is where the organization tends to take the same corrective action every time a situation occurs. “If I’ve done it 14 times, go ahead and automate it, but tell me you did it,” Frey says.
Network professionals may also take a page from their security counterparts. With a similar problem of too many issues to tend to, security pros are increasingly taking the tack of automating the response, even if that means shutting down a resource, Frey says. The thinking is, the potential losses are greater than the potential impact to the business. “I think network folks are moving their way toward being more comfortable with that approach.”
The solution: another single pane of glass
For its part, Cisco is proposing its new Cloud Control platform as a solution. It is intended to provide a unified view and management plane for networking, security, compute, observability, and collaboration solutions. Cloud Control also applies agentic AI to diagnose and resolve issues, including those that cross domains. It is, yet again, the proverbial “single pane of glass,” this time with an AI twist.




















