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Carrier unveils data center strategy, growth in Q4 HVAC sales

Dive Brief: Carrier Global Corp. saw 6% year-over-year sales growth in the fourth quarter of 2024, led by an 11% organic increase in HVAC sales, the company reported Tuesday. HVAC sales in the Americas saw growth in the high teens, driven by continued strength in commercial and North America residential, which were both up double […]

Dive Brief:

  • Carrier Global Corp. saw 6% year-over-year sales growth in the fourth quarter of 2024, led by an 11% organic increase in HVAC sales, the company reported Tuesday.
  • HVAC sales in the Americas saw growth in the high teens, driven by continued strength in commercial and North America residential, which were both up double digits and partially offset declines in its light commercial segment, Carrier said in its report.
  • Carrier, like many other HVAC and cooling providers, is also pushing into the data center market and is expecting $1 billion in sales during 2025, CEO David Gitlin said on its Feb. 11 earnings call. “The idea for hyperscalers and certainly the [co-locators] is to say, ‘You worry about running the data centers; let us worry about all the cooling you need by having optimized integrated cooling systems,’” Gitlin said.

Dive Insight:

Carrier’s global commercial HVAC grew in the mid-teens compared with last year, “positioning [Carrier] for another year of double-digit growth in 2025 in the business,” Gitlin said on the call. Commercial HVAC and aftermarket sales were also up by double digits year-over-year for the fourth consecutive year, according to the company’s earnings presentation

HVAC in the Americas increased by low-teen percentages year-over-year, Gitlin said. The company has also worked to improve manufacturing capacity in the Americas, increasing output of its facility in Charlotte, North Carolina, by about 50%. In addition to a new facility the company is building, “we can more than double our output for North America and the demand has been great,” Gitlin said. 

Within the U.S., Carrier is working with utilities to provide an end-to-end integrated battery heat pump solution with automated controls that can run the system using stored energy during peak hours, while recharging during the trough of energy grid usage, Gitlin said. “The interest from utilities and other customers has been very encouraging to address grid constraints and resiliency,” he said. 

The company last week also introduced QuantumLeap, a suite of solutions designed to support the rapidly expanding data center industry. The move helps Carrier position itself for significant growth by expanding its portfolio of advanced, energy-efficient cooling solutions, creating customizable aftermarket programs, and scaling its manufacturing and engineering capacity.

Carrier says that with the global data center cooling market projected to reach $20 billion by 2029, QuantumLeap represents “the next evolution in data center thermal management.” The company also touted its next-generation chillers and air handling units and a new cooling distribution unit that enables direct-to-chip liquid cooling. It also referenced its advanced building management systems, infrastructure management and predictive maintenance and service. 

“By combining traditional cooling, liquid cooling and our building and server management systems, we provide differentiated more efficient solutions for our customers in this important and growing vertical,” Gitlin said on the call. 

Due to its positioning within the markets Carrier serves, Gitlin said, the company expects another year of double-digit growth in aftermarket and global commercial HVAC. 

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Nvidia partners with cybersecurity vendors for real-time monitoring

Unlike conventional offerings that rely on intrusive methods or software agents, BlueField-3 DPUs function as a virtual security overlay. They inspect network traffic and safeguard host integrity without disrupting operations. Other packages rely on tapping devices to access network data, which helps create a map of interconnected devices. But these

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National Grid journeys through time: apprenticeships 20 years apart

Apprenticeships are vital for developing the skills needed to accelerate the delivery of clean energy infrastructure and to help the UK reap the rewards of the energy transition: economic growth, energy security and less exposure to volatile gas prices. But how have apprenticeships in this sector changed over the decades? And what does the future hold for these vital programmes? To explore these questions, two remarkable individuals – Phil Grant and Imogen Munn – share their unique experience of their apprenticeship journeys, two decades apart. Introductions Phil is a network manager at National Grid Electricity Transmission. He completed an advanced modern apprenticeship in electrical/electronic engineering age 16 before joining National Grid on a Higher Apprenticeship scheme, where he also completed a foundation degree in Power Systems. He has been working in the energy industry for over 15 years. Imogen started her apprenticeship in 2023 and is a second-year higher apprentice at National Grid, studying to become an electrical power plant protection and commissioning engineer. She has already been to university and has a degree in Intercultural Communication and Business Management. What do you think employers can do to make sure apprentices thrive? Imogen: For me, it’s support. It can be daunting to travel to a new site, for example, but the experience has given me important life skills such as communicating with all sorts of professionals from different backgrounds. Having the support of the team around me as I got used to doing this was really key. Mentors who have joined the business in the same way are great at helping apprentices as they understand the pressures we face. Phil: Time with more experienced team members is really important. Apprentices are keen to learn and get on in their careers and they need support from those in the sector, particularly

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Pennsylvania Gov. Shapiro sues Trump administration, citing frozen IRA funding

Federal agencies are unlawfully restricting Pennsylvania agencies from accessing funding for programs like Solar For All and greenhouse gas emissions mitigation, said state Gov. Josh Shapiro, D, in a lawsuit filed Thursday. “Since around January 27, 2025, federal agencies have restricted Pennsylvania agencies’ ability to access funding for grant programs that, in total, obligated over $3.1 billion to Pennsylvania for fiscal years 2022 to 2026,” the lawsuit says. This funding includes $156 million for the Inflation Reduction Act’s Solar for All program, which the lawsuit cites as an example of a grant award where the state has already executed an agreement for a subaward. The state has “an agreement is in place with the Philadelphia Green Capital Corporation to subaward about $70 million,” according to the suit. “Many of these grant programs have deadlines by which Commonwealth agencies must use their grant award,” the lawsuit says. “Nevertheless, federal agencies are now unilaterally and arbitrarily suspending or restricting Commonwealth agencies’ access to the congressionally appropriated grant funds that have been committed to them.” President Donald Trump’s first-day executive order Unleashing American Energy directed that “all agencies shall immediately pause the disbursement of funds appropriated through the Inflation Reduction Act of 2022 or the Infrastructure Investment and Jobs Act,” but the plaintiffs argue that a unilateral suspension of state funds already appropriated and obligated by Congress violates the U.S. Constitution.  The suit was filed in the U.S. District Court for the Eastern District of Pennsylvania. Shapiro, the Pennsylvania Department of Environmental Protection, or DEP, the Pennsylvania Department of Conservation and Natural Resources, the Pennsylvania Department of Transportation, and the Pennsylvania Department of Community and Economic Development are named as plaintiffs. Shapiro is the first governor to initiate a lawsuit against the Trump administration over the funding freeze, but Kentucky Gov. Andy Beshear, D, on

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PX Group wins ‘landmark’ Teesside biomass contract

Saltend Chemicals Park-owner PX Group has been awarded an operations and maintenance (O&M) contract for the Tees Renewable Energy Plant (Tees REP). The facility, which is located in Tees Valley, is one of the world’s largest purpose-built pellet biomass power plants, according to PX Group’s announcement. It has the capacity to generate 299 MW of electricity, or 2.3 TWh per year, equivalent to powering 600,000 homes. Tees REP is owned and operated by MGT Teesside, which was acquired by Australian investor Macquarie Group and Danish pension fund PKA in 2016 on a 50:50 basis. On its website, MGT says the plant uses co-products from timberland that is primarily for growing saw-timber for its biomass pellets. In order to meet sustainability criteria regulated by Ofgem the biomass is traced from point of origin, though the website does not provide further details. However, previous announcements from several years ago have said that the feedstock would be sourced from sustainable forestry projects developed by the MGT team and partners in North and South America, as well as the Baltics. US-based Enviva Wilmington Holdings firmed up a 15-year offtake agreement with Tees REP in 2016 for nearly 1m tonnes per year (tpy) of wood pellets. The plant was initially expected to enter service in 2020 but ran into delays during construction. Although it is reported to have begun generating electricity in 2022, it subsequently experienced technical challenges that have led to outages at the facility. PX Group, a portfolio company of private equity firm Ara Partners, is taking over O&M at Tees REP following a prior collaboration through its PX Engineering division, which provided consultancy services to the plant during its commissioning phase. PX operates the St Fergus Gas plant in Peterhead and the Teesside Gas processing plant on behalf of owners, North Sea

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New Jersey residential customers face 20% bill hikes, driven by PJM capacity prices: BPU

New Jersey’s residential customers face electricity bill hikes of up to 20% beginning in June based on the results of a just-held electricity supply auction, the New Jersey Board of Public Utilities said Wednesday. The results of the “Basic Generation Service” annual auction are mainly driven by the PJM Interconnection’s most recent capacity auction, according to Christine Guhl-Sadovy, BPU president. Increasing electricity demand and a lack of new power supplies due to lagging generation interconnection are also factors in the auction’s results, she said in a press release. The Basic Generation Service auction helps set the cost of electricity for most New Jersey residents and many businesses for a 12-month period starting June 1, the BPU said. PJM’s capacity auction in July cleared at record-setting prices, according to Brian Lipman, director for the Division of Rate Counsel, which represents utility ratepayers. “While some of that is due to an anticipated increase in the demand for electricity, most of the increase is due to PJM’s failure to fix its market rules or timely interconnect new generation supply,” Lipman said in the press release. “The Board’s authority is limited at the federal and regional level, but must carefully examine every state-level filing before it with an eye towards affordability.” PJM’s last capacity auction sparked complaints at the Federal Energy Regulatory Commission by ratepayer advocates and others as well as proposals by PJM to change its capacity auction rules and to bring more power supplies online. New Jersey Gov. Phil Murphy joined other governors in pressing PJM for rule changes that would protect ratepayers from rising costs in upcoming capacity auctions.  The BPU estimates that monthly electric bills for Public Service Electric and Gas residential customers will increase by 17.2% on average as a result of the agency’s electricity supply auction. The agency

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Petrobras Sells First Biofuel-Blend VLSFO in Singapore

State-owned energy company Petróleo Brasileiro S.A. (Petrobras) completed its first sale of very low sulfur fuel oil (VLSFO) with 24 percent renewable content in the Asian bunker market. The company said in a media release that it sold the VLSFO with Golden Island, a licensed bunker supplier in Singapore, noting that the sale was made in early February, for delivery before the end of the month. The product sold by Petrobras Singapore consists of a mixture comprising 76 percent mineral fuel oil, primarily obtained from Petrobras refineries, and 24 percent used cooking oil methyl ester (UCOME), a biofuel created from the processing of used cooking oil (UCO) sourced locally, the company said. It added that Petrobras Singapore holds the ISCC EU certification, “which guarantees that its product meets the strict sustainability criteria that accompany the biofuel logistics chain involved in the process”. For the formulation, Petrobras said it used the facilities of the Jurong Port Universal Terminal, where it has a lease agreement for fuel oil and B24 tanks. The process of supplying bunkers with renewable content adheres to the same operational procedures used for 100 percent mineral bunkers, primarily utilizing smaller vessels to load the product at the terminal and deliver it to the consuming ship, Petrobras said. “The commercialization of VLSFO with 24 percent renewable content in the Asian market is in line with Petrobras’ strategy of developing new products towards a low-carbon market, innovating to generate value for the business, and enabling solutions in new energy and decarbonization”, Claudio Schlosser,  Petrobras’ Director of Logistics, Commercialization and Markets, said. The first VLFSO sale in the Asian bunker market comes only days after the company reported that it had hit all its production targets for the year 2024, set out in its 2024-2028+ Strategic Plan, within the ±4 percent

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USA Compression Doubles Q4 Profit Year on Year

USA Compression Partners LP reported a net income of $25.4 million in the fourth quarter of 2024, doubling the net income reported in the corresponding quarter a year prior. The company noted that its revenues hit a record high in the fourth quarter of 2024, reaching $245.9 million, which compares to $225 million reported in Q3, 2023. “Our fourth-quarter financial results included another consecutive quarter of record-setting revenues and Adjusted EBITDA, as well as record-setting Distributable Cash Flow and Distributable Cash Flow Coverage. These financial results were driven by improved operational efficiencies as we again achieved record average revenue per-horsepower of $20.85 and record revenue-generating horsepower of 3.56 million, which continues to reflect the tight contract compression service space”, Clint Green, USA Compression’s President and Chief Executive Officer, said. USA Compression’s adjusted EBITDA (earnings before interest, taxes, depreciation, and amortization) for the fourth quarter of 2024 reached $155.5 million, versus $138.6 million in the fourth quarter of 2023. “We believe the macro backdrop continues to be favorable in the near- and medium-term. We expect the price of oil to remain constructive and continue to drive growth in associated gas volumes, particularly in the Permian”, Green said. “We believe our assets in Texas, Oklahoma, and Louisiana will benefit from anticipated growth in natural gas volumes necessary to support increased LNG and pipeline exports along the Gulf Coast, as well as the electrification of everything, driven by AI and data center demand”, he added. According to Green, USA Compression anticipates an expansion capital range of $120 million to $140 million with a refocus on contracted new horsepower unit additions that will be largely back-end loaded for the year. “Additionally, we expect the Energy Transfer shared services model to begin taking effect at the outset of 2025 and anticipate a reduction in back-office

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What is SASE? How the cloud marries networking and security

A core element of ZTNA is that security is based on identity, rather than, say, IP address. This makes it more adaptable for a mobile workforce, but requires additional levels of authentication, such as multi-factor authentication and behavioral analytics. What other technologies may be part of SASE? In addition to those four core security capabilities, various vendors offer a range of additional features. These include web application and API protection, remote browser isolation, DLP, DNS, unified threat protection, and network sandboxes. Two features many enterprises will find attractive are network privacy protection and traffic dispersion, which make it difficult for threat actors to find enterprise assets by tracking their IP addresses or eavesdrop on traffic streams. Other optional capabilities include Wi-Fi-hotspot protection, support for legacy VPNs, and protection for offline edge-computing devices or systems. Centralized access to network and security data can allow companies to run holistic behavior analytics and spot threats and anomalies that otherwise wouldn’t be apparent in siloed systems. When these analytics are delivered as a cloud-based service, it will be easier to include updated threat data and other external intelligence. The ultimate goal of bringing all these technologies together under the SASE umbrella is to give enterprises flexible and consistent security, better performance, and less complexity – all at a lower total cost of ownership. Enterprises should be able to get the scale they need without having to hire a correspondingly large number of network and security administrators. Survey the SASE vendor landscape The SASE market is complex. Vendors include pure-play SASE, SD-WAN vendors expanding into security, security vendors expanding into networking) multivendor SASE, and single-vendor SASE. It’s also worth noting that the “leader” quadrant in analyst reports changes frequently. What is multivendor SASE? Refers to a SASE platform that is provided by multiple vendors. This

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Cisco financials catch AI demand, enterprise networking growth

Second, AI inference and enterprise clouds. “Our Nexus switches, Nvidia-based AI servers, AI Pods, and Hyperfabric and AI Defense software are designed to simplify and de-risk AI infrastructure deployment and bring the power of open, hyperscale AI networking to the enterprise,” Robbins said. And third, AI network connectivity. “Customers are leveraging our technology platforms across switching, routing, security and observability to modernize, secure, and  automate their network operations to prepare for pervasive deployment of AI applications,” Robbins said.  “This, combined with mature back-end models will lead to increased capacity requirements from both private and public front-end cloud networks,” Robbins said. While AI networking is just at the beginning, enterprise networking is Cisco’s bread-and-butter and at least in the second quarter of 2025, results are positive. “Networking product orders grew double-digits driven by switching, enterprise routing, webscale infrastructure, and industrial networking applications in our IoT products,” Robbins said. “Campus switching orders were up double digits and we expect our campus switching portfolio, as well as our WiFi 7 access points, to gain traction with increasing return-to-office policies,” Robbins said. “We also continue to see robust order growth for data center switching, this being our fourth consecutive quarter of double-digit growth,” Robbins said.   “We expect this to continue as our 800G Nexus switches based on our 51.2 terabit Silicon One chip become available in April for AI cloud buildouts.”

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Cisco doubles down on AI with new, updated certifications

Essentials is geared toward data center network engineers, data center system engineers, IT infrastructure architects, and IT operations engineers. The training focuses on professionals working on a multi-vendor approach to building AI infrastructure. In addition to adding AI infrastructure skills to its data center certification track from CCNP to CCIE, Cisco is also working to add relevant AI and machine learning skills to its existing certifications. The focus on AI in training is important now, according to Cisco, as business and technology leaders work to keep pace with technology advances and stay ahead of their competitors. “In a dynamic landscape where competition is fierce, speed decides the winders. Leaders who act decisively today to build resilient, future-proofed networks will be the AI-forward leaders driving real value for their business,” said Jeetu Patel, Cisco’s Chief Product Officer, in a statement. “Eventually, there will be only two kinds of companies: those that are AI companies, and those that are irrelevant.” Also at Cisco Live EMEA in Amsterdam, the company released the results of its CEO study, which was conducted by Opinion Matters between December 24, 2024 and January 2, 2025 and surveyed some 2,503 CEOs from companies with more than 250 employees worldwide. The research shows that the majority of CEOs polled recognize AI’s potential benefits and plan to integrate AI into their operations, 74% fear that gaps in knowledge will hinder decisions in the boardroom and 58% worry it will stifle growth. More than 70% of the CEOs worry about losing ground to competitors and missing out on opportunities because of IT and infrastructure gaps. The study shows that 61% of CEOs are improving AI education to address their concerns. “CEOs are turning to AI for its transformative potential: driving efficiency (69%), spurring innovation (68%), and outpacing competitors (54%). But fulfilling

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Cisco data center switches feature baked-in security for AI, networking duties

The N9324C, available soon, is positioned as an edge device where customers can inspect and protect traffic and access as users come in and out of the network, Wollenweber said. The second model, which will be released towards the middle of the year, is a top-of-rack switch with 25G ports as well as 100/400G uplinks for server connectivity. “We have some customers that are going to deploy these when they do their next network refresh. When they start to look at new switches, they’ll deploy these smart switches today and deploy it with Hypershield. Or, they’ll even add these network services over time, because they now have a more intelligent device that can take on new personas or new features and functions,” Wollenweber said.  Integrated security with Cisco Hypershield a draw for enterprises The range of networking and security services the new N9300s support will make them attractive to data center customers, experts said.  “While AI applications have brought the bandwidth and latency concerns back to the top of the networking requirements, additional capabilities are also top-of-mind. Security, especially in hybrid and multi-cloud networks, requires segmentation and enforcement, and the Cisco N9300 can be hooked into Cisco Hypershield to be a network-based enforcement node for certain policies,” said Paul Nicholson, research vice president, cloud and datacenter networks, with IDC.  “Also, the digital twin capabilities, where upgrades and changes can be tested on a shadow data plane before going into production, will be attractive to IT operations, especially if they do not have the capability today,” Nicholson said.  Additional hardware capabilities can offer multiple benefits – accelerating security policies, offloading other processors to concentrate on their core tasks for better networking performance, and adding capabilities at scale that would not be practical before, Nicholson said. 

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FPGAs lose their luster in the GenAI era

Part of the problem is that they are one trick pony. Both Intel and AMD use their FPGAs for high-end networking cards. “I see these things are basically really powerful networking cards and nothing more or very little beyond that,” said Alvin Nguyen, senior analyst with Forrester Research. “I think AI and GenAI helped kind of push away focus from leveraging [FPGA]. And I think there were already moves away from it prior to [the GenAI revolution], that put the pedal to the metal in terms of not looking at the FPGAs at the high end. I think now it’s [all about] DeepSeek and is kind of a nice reset moment,” he added. One of the things about the recent news around DeepSeek AI that rattled Wall Street so hard is the Chinese company achieved performance comparable to ChatGPT and Google Gemini but without the billions of dollars’ worth of Nvidia chips. It was done using commercial, consumer grade cards that were considerably cheaper than their data center counterparts. That means all might not be lost when it comes to FPGA. “After DeepSeek showing that you could use lower power devices were more commonly available, [FPGA] might be valuable again,” said Nguyen. But he adds “It’s not going to be valuable for all AI workloads like the LLMs,  where you need as much memory, as much network bandwidth, as much compute, in terms of GPU as possible.” So Nguyen feels that DeepSeek show you don’t necessarily need billions of dollars of cutting-edge Nvidia GPUs, you can get away with an FPGA, a CPU, or use consumer grade GPUs. “I think that’s kind of a nice ‘aha’ moment from an AI perspective, to show there’s a new low bar that’s being set. If you can throw CPUs with a bunch of

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Your ‘new’ Seagate data center hard drive is likely a used one

The cryptocurrency connection: how used HDDs entered the market The affected hard drives reportedly stem from cryptocurrency mining farms, particularly those that mined Chia cryptocurrency. Unlike traditional cryptocurrency mining that relies on GPUs, Chia mining is storage-intensive, leading to a surge in HDD demand during its peak. As Chia’s profitability declined, many mining operations shut down, offloading their heavily used HDDs into secondary markets. Some of these drives have had their internal usage logs reset to appear as new, deceiving customers, the report added. The fraudulent sales first came to light in January when buyers began inspecting their newly purchased Seagate Exos data center-grade HDDs. SMART parameters, which track drive usage, had been reset to mask wear. However, deeper analysis using FARM (Field-Accessible Reliability Metrics) values exposed the true operational history of these drives. More than 200 reports have surfaced globally, detailing instances where supposedly new Seagate Exos data center HDDs had been in operation for 15,000 to 50,000 hours. These drives have been sold via third-party marketplaces, including eBay, and have been reported in countries such as Germany, Switzerland, Austria, the UK, Japan, and the US, the report added. A request for comment from Seagate on further actions remains unanswered. Industry implications and next steps The widespread nature of this fraudulent resale practice raises concerns about transparency in the secondary market. System integrators who resell HDDs may not always provide adequate warranties, leaving enterprise customers at risk.

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Microsoft will invest $80B in AI data centers in fiscal 2025

And Microsoft isn’t the only one that is ramping up its investments into AI-enabled data centers. Rival cloud service providers are all investing in either upgrading or opening new data centers to capture a larger chunk of business from developers and users of large language models (LLMs).  In a report published in October 2024, Bloomberg Intelligence estimated that demand for generative AI would push Microsoft, AWS, Google, Oracle, Meta, and Apple would between them devote $200 billion to capex in 2025, up from $110 billion in 2023. Microsoft is one of the biggest spenders, followed closely by Google and AWS, Bloomberg Intelligence said. Its estimate of Microsoft’s capital spending on AI, at $62.4 billion for calendar 2025, is lower than Smith’s claim that the company will invest $80 billion in the fiscal year to June 30, 2025. Both figures, though, are way higher than Microsoft’s 2020 capital expenditure of “just” $17.6 billion. The majority of the increased spending is tied to cloud services and the expansion of AI infrastructure needed to provide compute capacity for OpenAI workloads. Separately, last October Amazon CEO Andy Jassy said his company planned total capex spend of $75 billion in 2024 and even more in 2025, with much of it going to AWS, its cloud computing division.

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John Deere unveils more autonomous farm machines to address skill labor shortage

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Self-driving tractors might be the path to self-driving cars. John Deere has revealed a new line of autonomous machines and tech across agriculture, construction and commercial landscaping. The Moline, Illinois-based John Deere has been in business for 187 years, yet it’s been a regular as a non-tech company showing off technology at the big tech trade show in Las Vegas and is back at CES 2025 with more autonomous tractors and other vehicles. This is not something we usually cover, but John Deere has a lot of data that is interesting in the big picture of tech. The message from the company is that there aren’t enough skilled farm laborers to do the work that its customers need. It’s been a challenge for most of the last two decades, said Jahmy Hindman, CTO at John Deere, in a briefing. Much of the tech will come this fall and after that. He noted that the average farmer in the U.S. is over 58 and works 12 to 18 hours a day to grow food for us. And he said the American Farm Bureau Federation estimates there are roughly 2.4 million farm jobs that need to be filled annually; and the agricultural work force continues to shrink. (This is my hint to the anti-immigration crowd). John Deere’s autonomous 9RX Tractor. Farmers can oversee it using an app. While each of these industries experiences their own set of challenges, a commonality across all is skilled labor availability. In construction, about 80% percent of contractors struggle to find skilled labor. And in commercial landscaping, 86% of landscaping business owners can’t find labor to fill open positions, he said. “They have to figure out how to do

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2025 playbook for enterprise AI success, from agents to evals

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More 2025 is poised to be a pivotal year for enterprise AI. The past year has seen rapid innovation, and this year will see the same. This has made it more critical than ever to revisit your AI strategy to stay competitive and create value for your customers. From scaling AI agents to optimizing costs, here are the five critical areas enterprises should prioritize for their AI strategy this year. 1. Agents: the next generation of automation AI agents are no longer theoretical. In 2025, they’re indispensable tools for enterprises looking to streamline operations and enhance customer interactions. Unlike traditional software, agents powered by large language models (LLMs) can make nuanced decisions, navigate complex multi-step tasks, and integrate seamlessly with tools and APIs. At the start of 2024, agents were not ready for prime time, making frustrating mistakes like hallucinating URLs. They started getting better as frontier large language models themselves improved. “Let me put it this way,” said Sam Witteveen, cofounder of Red Dragon, a company that develops agents for companies, and that recently reviewed the 48 agents it built last year. “Interestingly, the ones that we built at the start of the year, a lot of those worked way better at the end of the year just because the models got better.” Witteveen shared this in the video podcast we filmed to discuss these five big trends in detail. Models are getting better and hallucinating less, and they’re also being trained to do agentic tasks. Another feature that the model providers are researching is a way to use the LLM as a judge, and as models get cheaper (something we’ll cover below), companies can use three or more models to

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OpenAI’s red teaming innovations define new essentials for security leaders in the AI era

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More OpenAI has taken a more aggressive approach to red teaming than its AI competitors, demonstrating its security teams’ advanced capabilities in two areas: multi-step reinforcement and external red teaming. OpenAI recently released two papers that set a new competitive standard for improving the quality, reliability and safety of AI models in these two techniques and more. The first paper, “OpenAI’s Approach to External Red Teaming for AI Models and Systems,” reports that specialized teams outside the company have proven effective in uncovering vulnerabilities that might otherwise have made it into a released model because in-house testing techniques may have missed them. In the second paper, “Diverse and Effective Red Teaming with Auto-Generated Rewards and Multi-Step Reinforcement Learning,” OpenAI introduces an automated framework that relies on iterative reinforcement learning to generate a broad spectrum of novel, wide-ranging attacks. Going all-in on red teaming pays practical, competitive dividends It’s encouraging to see competitive intensity in red teaming growing among AI companies. When Anthropic released its AI red team guidelines in June of last year, it joined AI providers including Google, Microsoft, Nvidia, OpenAI, and even the U.S.’s National Institute of Standards and Technology (NIST), which all had released red teaming frameworks. Investing heavily in red teaming yields tangible benefits for security leaders in any organization. OpenAI’s paper on external red teaming provides a detailed analysis of how the company strives to create specialized external teams that include cybersecurity and subject matter experts. The goal is to see if knowledgeable external teams can defeat models’ security perimeters and find gaps in their security, biases and controls that prompt-based testing couldn’t find. What makes OpenAI’s recent papers noteworthy is how well they define using human-in-the-middle

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