
What customers said
The customer stories made the case more effectively than the product slides. John Kelvie, chief digital and information officer at Asahi Beverages, described a greenfield Melbourne head office for about 1,000 employees, built on Cisco’s SD-Access architecture so the network could be segmented and secured from the start. “We couldn’t build tomorrow’s AI organization and enterprise on yesterday’s technology,” he said, calling the network “the nervous system” of the company. Asahi has since brought OT on the production floor onto a single IP network. The goal was a consistent experience, whether an employee is at the head office, a brewery, a distribution center, or in Malaysia or New Zealand. As Kelvie put it, the technology “just had to work.”
Asahi already uses AI for demand sensing, forecast optimization, trade promotion, and back-office automation. Kelvie said the next phase is to shift from team-level experiments to “fewer, bigger initiatives” across the enterprise. His biggest obstacle isn’t people or technology but data. “AI is going to amplify your strengths, but it’s also going to amplify your inconsistencies,” he said. Asahi still runs separate processes in parts of its alcohol and non-alcohol businesses, creating different versions of the truth. Harmonizing those processes is a prerequisite for the fully automated distribution centers the company is building, which promise “one customer, one order, and one delivery.” Moving fast, he said, doesn’t have to mean adding complexity.
Yessie Yosetya, CIO of Indonesian operator XLSmart, had a tougher starting point. After the merger that created the company, she inherited two networks with very different security postures, one scoring 3.2 on a NIST-based maturity scale and the other 1.6. The easy option was to compare the two legacy stacks tool by tool and keep whichever was better, 54 times over. Instead, she stepped back and redesigned around five areas: monitoring and detection, identity, network, applications, and an agentic SOC. “We are not choosing two yesterdays,” she said. The result is a reduction from 54 security tools to 14.




















